Sophie is passionate about customer happiness and the delivery of a fantastic customer experience. She loves writing and is excited to have a space where she can share her thoughts. Her favourite books are Harry Potter.
How To Deal With Customer Complaints In 9 Easy Steps
Customer complaints are an inevitable part of every business. How you deal with them can be the difference between keeping a customer and losing one. Make sure you get it right with our 9 easy steps for dealing with customer complaints.Read this post