Temporarily Disable a Device

What are devices?


Devices are used to display app surveys.


After building an app survey, you can display it on a device and simply hand it out to customers, ready to be completed.


If you wish to stop surveying on a device, you can either temporarily disable it or remove it completely. If you disable a device, you can enable it again at any time without the need to generate a code and sync it with your account again.



Disable a device


To temporarily disable a device, click on the top right corner of the screen and select ‘Settings’ from the dropdown.



On the left hand side, click ‘Devices’.



Here, you’ll see a list of all devices already connected with your account.



Find the device that you wish to disable and click on it.



You’ll now see more details for that device.



Towards the bottom, flick the ‘Enabled’ switch.



A pop up will appear to check that you want to disable the device. Click ‘Yes, disable it’.



The switch will turn grey and your device is now disabled!



That’s it! 


To enable your device again, simply switch it back.



How did you feel about this article?

Thanks for the feedback!